Online reviews are a crucial part of making smart choices these days. Whether you’re planning a dinner out, buying a gadget, or booking a trip, reviews guide your decisions. Businesses know this too—good reviews can win trust, drive sales, and grow their customer base.
About 93% of people check online reviews before they commit to buying something. This means reviews don’t just help buyers; they also play a huge role in a business’s success. To help you take full advantage of what reviews can do, here’s a list of the top 10 review sites in India, why they matter, and how they can help you make better choices or promote your own business.
- Google Business Profile
Google has become everyone’s first stop when looking up anything, and Google Business Profile is perfect for business listings and reviews.
What’s Great About It?
- Simple interface—easy to leave or read reviews.
- Reviews show up on Google Search and Maps, getting businesses noticed fast.
- Gives businesses insights into how customers interact with them.
Why It Stands Out
It integrates seamlessly into Google’s ecosystem, putting businesses on the digital map—literally! This is especially great for local stores and services looking to reach nearby customers.
- Justdial
Justdial is a household name in India. It’s a one-stop platform to find businesses and check their reviews, from plumbers to restaurants.
Top Features:
- Huge directory of local businesses.
- Verified reviews give users confidence.
- Even voice search works smoothly.
What Makes It Special
Small and medium-sized businesses love it. With its reach and trust among Indian users, Justdial is a no-brainer for local businesses to connect with customers.
- Zomato
Calling all foodies! Zomato is the ultimate platform to read reviews, see menus, and even snag great deals before heading out to eat.
Why Foodies Love It:
- Detailed ratings for not just food but also service and atmosphere.
- Browse menu prices and check customer-favorite dishes.
- Option to book tables and grab discounts.
Why It’s Popular
The rich details and visuals provided by its active user community make it an indispensable app for food enthusiasts.
Amazon reviews are go-to resources for shoppers. Whether you’re after electronics, clothes, or books, reviews can make or break that “Add to Cart” decision.
Cool Features:
- Verified buyers ensure the reviews are authentic.
- You can filter reviews by rating or keywords.
- The Q&A section clears up specific doubts.
What Makes It Trusted
With user insights sprawling across thousands of products, Amazon reviews make sure you know exactly what you’re buying.
- TripAdvisor India
Planning a trip? TripAdvisor is your best travel companion. From hotels and attractions to local eats, it covers everything.
Top Perks:
- Honest ratings on stays, food, and sightseeing spots.
- User-uploaded photos for a real sense of places.
- Helpful travel itineraries to spark ideas.
Why It’s Unique
It’s the best way to ensure your trip is unforgettable—minus any bad surprises. Get the best recommendations straight from fellow travelers.
- MouthShut
MouthShut is like a treasure trove for review lovers. Want more than just restaurant or product reviews? This platform covers it all—from cars to movies to gadgets.
What It Offers:
- Honest, verified user reviews across countless categories.
- Rewards for frequent and active reviewers.
Why It Wins Hearts
Its comprehensive and unbiased community makes it the go-to for reliable insights across virtually every topic.
Besides being a social networking giant, Facebook is actually a hidden gem for reviews. Business pages often encourage their followers to leave feedback here.
Its Best Features:
- Easy to leave star ratings and comments on business pages.
- Direct engagement—businesses can respond to feedback.
- Visibility leverages social connections, boosting trust.
Why People Use It
For startups and small businesses, Facebook offers an organic way to build trust through existing followers who can spread the word.
- Urban Company (formerly UrbanClap)
Urban Company is your go-to for trusted professional services like salon experts, home cleaners, and electricians.
What Helps It Shine?
- Ratings specific to each service type.
- Honest reviews help you hire with confidence.
- Verified service providers ensure safety and quality.
What Makes It Valuable
It sets the standard for reliable on-demand services, thanks to its strict provider verification and rich feedback system.
- Capterra India
If you’re choosing software for work, Capterra is a lifesaver. It’s packed with reviews of tools for everything from accounting to marketing.
Key Features:
- Compare tools side by side.
- Verified users share detailed experiences.
- Focused purely on software, so no distractions.
Why Professionals Turn to It
It makes finding the right software a breeze, especially for business owners who want reliable tools tailored to their industry needs.
- Glassdoor
Looking for your next job or researching potential employers? That’s where Glassdoor comes in.
What’s Great About It:
- Tells you what it’s really like to work at a company.
- Insights into salaries inform your job hunt.
- Honest reviews keep things transparent.
Why It Stands Out
Glassdoor helps you make informed career decisions by sharing real employee experiences and details about company culture.
Why You Should Start Using Review Platforms
Online reviews can improve your life in small but impactful ways—helping you choose better products, avoid bad experiences, or even boost your business. Whether you’re a consumer or an entrepreneur, these platforms are packed with tools and insights to help you succeed. Explore the ones that fit your needs best, and don’t forget to leave a review of your own—it helps others too!
Take Action Today!
Get started on any of these platforms. If you’re a buyer, check those reviews before making a decision. If you’re a business owner, claim your listing now and make the most of feedback. Reviews shape decisions; make sure you’re part of the conversation!